Sign in to your Microsoft account on another device, you will get a BitLocker recovery keys list as in the screenshot below.If you are an organization account with using work or school email, you can try to login with ( ) to find your recovery key. If you saved your recovery key to your Microsoft account, sign in to your Microsoft account on another device to find your recovery key. Here you can learn more Device encryption & Standard BitLocker encryption.
Note: If your HDD/SSD used Device encryption or Standard BitLocker encryption, you may see the following image when the HDD/SSD is protected. Asus cannot circumvent the Microsoft BitLocker Recovery key process. Note: BitLocker is a Microsoft encryption security product, Asus neither stores nor has the ability to provide a recovery key.
If you cannot enter the recovery key to unlock it, another way is doing the re-installation Operating System process. Therefore, you need to provide a recovery key to solve this problem, please refer to the following troubleshooting steps. (HDD/SDD is locked.) Once PC hardware components have been replaced or BIOS settings have been changed, all may cause system shows BitLocker recovery screen after power on. If you experiences that the computer shows BitLocker recovery screen after power on, it means that the HDD/SDD has been encrypted. Troubleshooting - How to fix it shows BitLocker recovery screen after power on/Find BitLocker recovery key
